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The criteria

Provably Fair

Documented

Published item oddsYes. Every box page I checked lists each item with its price, ticket range and drop chance (for example 0.0001% to 49.5% on Safe Return) before purchase, and you do not need to log in to see it.
Verification methodServer seed, client seed and nonce with HMAC SHA256. A random 64-character server seed is generated, and its hash is shown before you play. The player controls the client seed and can change it. The nonce goes up with each game. The result is a ticket from 1 to 10,000,000. For battles, the client seed is the ID of a future EOS blockchain block plus the player's slot. A public verifier page explains all of this and gives a PHP script to run at 3v4l.org; your seeds are in your account's game history.

Responsible Play

Partly documented

Spending controls and exclusionsNone found. There are no user-set deposit limits, self exclusion, cooling-off or time-out tools, and no links to help organisations. The terms only say you can ask support to close your account and that EmpireDrop 'may' limit deposits 'for responsible gaming or compliance reasons'.
Age requirements18+, or the age of majority in your jurisdiction if higher. Proof of age can be requested, and accounts used by minors are closed with balances forfeited.

Customer Support

Partly documented

Published support channelsEmail contact@empiredrop.com for general requests and orders@empiredrop.com for orders and deliveries. The terms also mention a 'support portal on our website', and the site loads a LiveChat support widget. Support hours are not stated. VIP members are promised a 24/7 personal host.
Refund policyThis information has not yet been verified from public documentation.
No verified source yet

Prize Transparency

Documented

Redemption optionsCrypto payouts of the value of won items (the terms mention Bitcoin, Ethereum, USDT 'or other supported coins'), shipping of physical items, and skins 'where available'. Withdrawals do not normally go back to cards or bank accounts. Affiliate earnings go to your balance and can then be withdrawn in crypto.
Balance restrictionsDeposits fund a non-withdrawable balance. Only prizes you win (plus affiliate commissions or other designated rewards) can be withdrawn, and deposits must be used at least once (1x turnover) first. Bonus funds carry wagering requirements. Deposits are final and non-refundable, except a discretionary goodwill refund of an entirely unused deposit.
Shipping informationReal items ship. You order from the Shop using your prize value, and delivery may be limited to items worth more than €50. International buyers pay import duties and taxes as importer of record. No delivery time is guaranteed, and orders are tracked on a Delivery page. The terms state no shipping fee, but third-party fees can be passed on and re-delivery after user error may be charged. The homepage metadata claims 'Worldwide Delivery'.

Operations

Documented

Named operatorEmpireDrop Limited, a company registered in Hong Kong, registration number 79778309, registered office Suite 4002A, 40/F., Tower 1, Lippo Centre, 89 Queensway, Admiralty, Hong Kong
Identity-check policyKYC can be requested at any time, including at random and before any deposit. Any single withdrawal over €100.00 is put on hold until KYC is done. KYC may also be needed on the first deposit to claim the welcome offer, and for cumulative withdrawal thresholds, suspicious activity or sanctions screening. Documents can include photo ID, proof of address, a selfie or live check, and proof of payment method.

Published-policy checks. Open a criterion for its source. How this standard works.

Additional Compliance

ID & Age VerificationPolicy described

KYC can be requested at any time, including at random and before any deposit. Any single withdrawal over €100.00 is put on hold until KYC is done. KYC may also be needed on the first deposit to claim the welcome offer, and for cumulative withdrawal thresholds, suspicious activity or sanctions screening. Documents can include photo ID, proof of address, a selfie or live check, and proof of payment method.

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AML PolicyNot verified

We have not verified this policy from a public source.

Regional RestrictionsPolicy described

The terms list about 150 Restricted Territories, including Belgium, Cyprus, Hong Kong, Gibraltar, Isle of Man, Guernsey, Georgia, Armenia, Azerbaijan, Kazakhstan, Ukraine, United Arab Emirates, Bahrain, Kuwait, Oman, Jordan, Lebanon, Egypt, India, Pakistan, Bangladesh, Sri Lanka, Nepal, Indonesia, Malaysia, Singapore, Thailand, Philippines, Vietnam, Cambodia, Laos, Myanmar, Taiwan, Macao, Mongolia, Iran, Iraq, Syria, North Korea, Cuba, US Virgin Islands, Cayman Islands, Jamaica, Panama, South Africa, Nigeria, Kenya, Ghana and most other African countries. The United States, United Kingdom, Netherlands, France and Germany are not on the list.

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EmpireDrop promo code

100% first deposit bonus up to €5,000. View offer conditions

LOOTBOXES
All facts & restrictions

Each source was checked on the date recorded for that fact. Platform terms can change.

EmpireDrop public facts and sources
FactDetailsEvidence
OperatorEmpireDrop Limited, a company registered in Hong Kong, registration number 79778309, registered office Suite 4002A, 40/F., Tower 1, Lippo Centre, 89 Queensway, Admiralty, Hong KongChecked on the platform's own pages Source
Registration and licenceRegistered in Hong Kong, with Hong Kong law and the exclusive jurisdiction of Hong Kong courts. No gambling licence, consumer licence or licence number is claimed. The terms describe the service as entertainment, 'not designed or marketed as ... any form of gambling'.Checked on the platform's own pages Source
Launched2024. The site was live by 7 Apr 2024 (the Wayback capture before that, 29 Mar 2024, shows it behind a login). The platform's own homepage metadata says foundingDate 2023. There is no evidence for 2022: in Dec 2021 the domain was parked for sale on Afternic.Checked on the platform's own pages Source
Cheapest box€0.18 (box 'Safe Return'), and it is purchasableChecked on the platform's own pages Source
Catalogue562 boxes. Box categories: Mix 412, Drip 51, Tech 41, Cars 19, Art 16, Original 10, Event 8, Sports 5. Prices run from €0.18 to €10,381.15 ('Big Money'). There are 33 item categories (watches, cars, bags, tech and more) and no trading-card category. Roughly 8 boxes are Pokemon, Yu-Gi-Oh or One Piece themed, for example Pokemon Booster €78.33, 5% Pokémon €21.87 and Yu-Gi-Oh! €97.96.Checked on the platform's own pages Source
Item oddsYes. Every box page I checked lists each item with its price, ticket range and drop chance (for example 0.0001% to 49.5% on Safe Return) before purchase, and you do not need to log in to see it.Checked on the platform's own pages Source
Provably fairServer seed, client seed and nonce with HMAC SHA256. A random 64-character server seed is generated, and its hash is shown before you play. The player controls the client seed and can change it. The nonce goes up with each game. The result is a ticket from 1 to 10,000,000. For battles, the client seed is the ID of a future EOS blockchain block plus the player's slot. A public verifier page explains all of this and gives a PHP script to run at 3v4l.org; your seeds are in your account's game history.Checked on the platform's own pages Source
DepositsVisa and Mastercard credit or debit cards, plus crypto such as BTC, ETH, USDT, LTC, BCH, DOGE, TRX, XRP and ADAChecked on the platform's own pages Source
WithdrawalsCrypto payouts of the value of won items (the terms mention Bitcoin, Ethereum, USDT 'or other supported coins'), shipping of physical items, and skins 'where available'. Withdrawals do not normally go back to cards or bank accounts. Affiliate earnings go to your balance and can then be withdrawn in crypto.Checked on the platform's own pages Source
Deposit withdrawal rulesDeposits fund a non-withdrawable balance. Only prizes you win (plus affiliate commissions or other designated rewards) can be withdrawn, and deposits must be used at least once (1x turnover) first. Bonus funds carry wagering requirements. Deposits are final and non-refundable, except a discretionary goodwill refund of an entirely unused deposit.Checked on the platform's own pages Source
Payout speed (platform claim)The platform says crypto withdrawals are instant or take minutes. The FAQ says 'Enjoy instant deposits and withdrawals', and the terms say it 'aims to process crypto withdrawals instantly or very quickly (often within minutes)'. Physical orders are handled 'typically within a few days' before shipping.The platform's own claim Source
Identity checksKYC can be requested at any time, including at random and before any deposit. Any single withdrawal over €100.00 is put on hold until KYC is done. KYC may also be needed on the first deposit to claim the welcome offer, and for cumulative withdrawal thresholds, suspicious activity or sanctions screening. Documents can include photo ID, proof of address, a selfie or live check, and proof of payment method.Checked on the platform's own pages Source
Spending limits and self exclusionNone found. There are no user-set deposit limits, self exclusion, cooling-off or time-out tools, and no links to help organisations. The terms only say you can ask support to close your account and that EmpireDrop 'may' limit deposits 'for responsible gaming or compliance reasons'.Not stated on public pages Source
SupportEmail contact@empiredrop.com for general requests and orders@empiredrop.com for orders and deliveries. The terms also mention a 'support portal on our website', and the site loads a LiveChat support widget. Support hours are not stated. VIP members are promised a 24/7 personal host.Checked on the platform's own pages Source
Minimum age18+, or the age of majority in your jurisdiction if higher. Proof of age can be requested, and accounts used by minors are closed with balances forfeited.Checked on the platform's own pages Source
Restricted regionsThe terms list about 150 Restricted Territories, including Belgium, Cyprus, Hong Kong, Gibraltar, Isle of Man, Guernsey, Georgia, Armenia, Azerbaijan, Kazakhstan, Ukraine, United Arab Emirates, Bahrain, Kuwait, Oman, Jordan, Lebanon, Egypt, India, Pakistan, Bangladesh, Sri Lanka, Nepal, Indonesia, Malaysia, Singapore, Thailand, Philippines, Vietnam, Cambodia, Laos, Myanmar, Taiwan, Macao, Mongolia, Iran, Iraq, Syria, North Korea, Cuba, US Virgin Islands, Cayman Islands, Jamaica, Panama, South Africa, Nigeria, Kenya, Ghana and most other African countries. The United States, United Kingdom, Netherlands, France and Germany are not on the list.Checked on the platform's own pages Source
Shipping real itemsReal items ship. You order from the Shop using your prize value, and delivery may be limited to items worth more than €50. International buyers pay import duties and taxes as importer of record. No delivery time is guaranteed, and orders are tracked on a Delivery page. The terms state no shipping fee, but third-party fees can be passed on and re-delivery after user error may be charged. The homepage metadata claims 'Worldwide Delivery'.Checked on the platform's own pages Source
Sell backThere is no separate sell-back at a stated percentage. Won prizes are credited to your account 'in value format' at the value EmpireDrop displays. You can spend that value on site or in the Shop, or withdraw it in crypto at a value EmpireDrop sets from market price or its own valuation. Items worth €50 or less may only be exchanged or withdrawn, not shipped.Checked on the platform's own pages Source
TrustpilotTrustScore 2.5 out of 5 from 208 reviews (64% five star, 30% one star). Profile claimed March 2024, listed at Nicosia, Cyprus, and it 'Hasn't replied to negative reviews'.Third party source Source
Notable public issuesNo lawsuits, regulator actions or payout controversies found in court records, regulator notices or established news outlets as of 23 Sep 2026Not stated on public pages Source

Our take: A large catalogue from 18 euro cents with odds on every box and documented provably fair. On the other side: deposits cannot be withdrawn, withdrawals over 100 euros wait for identity checks, we found no safer play tools, and Trustpilot scores are low.

Editorial rating: 5/5. Sources last checked 23 Sep 2026. Disclosure. A policy certification confirms documentation, not a gambling licence or a tested payout. Opening boxes costs money you can lose. 18+ and safer play.